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  • THIS WEBSITE IS FOR THE CONVENIENCE OF THE USER. THE FOLLOWING CONDITIONS APPLY:

Terms and Conditions

GENERAL

ONLY ORDERS PLACED ELECTRONICALLY ARE ACCEPTED
ORDERS ARE NOT REFUNDABLE.
IN THE CASE OF QUERIES OR PROBLEMS PARENTS MUST CONTACT THE BOOKSHOP DIRECTLY.
QUERIES WILL BE ATTENDED TO WITHIN 48 HOURS.
THE AVAILABILITY OF BOOKS IS DEPENDANT ON THE STOCK LEVELS OF OUR SUPPLIERS. SHORTAGES WILL BE PLACED ON BACK ORDER AND DISTRIBUTED IN THE CLASSROOMS IN 2021.
PROCESSING AND DELIVERING IS DEPENDANT ON THE FULL SETTLEMENT OF THE BOOKSHOP ACCOUNT.
FLUCTUATION IN THE EXCHANGE RATE CAN LEAD TO PRICE VARIANCES.
TAKE NOTE CERTAIN PUBLICATIONS MAY HAVE A WAITING PERIOD OF UP TO SIX WEEKS.
PARENTS DETERMINE THEIR OWN METHOD OF PAYMENT . PLEASE NOTE, FULLY PAID ORDERS IN JANUARY 2021 MAY ENCOUNTER SOME STOCK SHORTAGES. ORDER AND PAY BEFORE 30 NOVEMBER 2020, 12H00 AND STAND A CHANCE TO GET A FULL REFUND.
VERY IMPORTANT! BOOKSHOP ON THE SCHOOL PREMISES IS TEMPORARY CLOSED ( COVID 19).BOOKSHOP STAFF ARE HOWEVER AVAILABLE TELEPHONICALLY AND BY EMAIL FROM 07H00-17H00 (MONDAY-FRIDAY)
PLEASE ENSURE THAT INFORMATION AND REFERENCE NUMBERS ARE ENTERED CORRECTLY. THE BOOKSHOP MUST BE NOTIFIED IMMEDIATELY IF/ WHEN THE WRONG REFERENCE WAS USED WITH PAYMENT OF YOUR ORDER.

PAYMENTS

PROCESSING OF THE ORDER WILL ONLY BE EXECUTED ONCE THE BOOKSHOP ACCOUNT IS FULLY PAID.
THE BOOKSHOP IS A CASH FREE BUSINESS. ONLY CARD PAYMENTS, BANK TRANSFERS, INSTANT EFT OR PAYMENTS MADE DIRECTLY INTO BANK ACCOUNT ARE ACCEPTED. PAYMENTS CAN TAKE UP TO 72 HOURS TO REFLECT ON YOUR ACCOUNT.
REFUNDS ARE ONLY DONE AT MONTH END.

DELIVERIES

PROCESSING OF PACKAGES WILL COMMENSE END OF OCTOBER. PARENTS WILL BE NOTIFIED WHEN PACKAGES WILL BE DELIVERED AT ADDRESS PROVIDED. CORRECT DELIVERY ADDRESS IS ESSENTIAL.WRONG DELIVERY ADDRESS WILL BE FOR THE PARENTS ACCOUNT.DESPITE OUR QUALITY ASSURANCE PROCESS, MISTAKES STILL HAPPEN. PLEASE CHECK THE CONTENT OF PACK IMMEDIATELY AFTER RECEIVING IT. INCORRECT OR MISSING ITEMS WILL BE REPLACED.
YOU HAVE A 48 HOUR WINDOW PERIOD,FOR REPORTING ANY WRONG DELIVERIES. NO EXCEPTIONS.

OUTSTANDING ACCOUNTS

AS THE PARENT IT REMAINS YOUR RESPONSIBILITY TO SETTLE THE OUTSTANDING ACCOUNT IN FULL.

LABELS

INFORMATION SUPPLIED INCORRECTLY WILL BE BILLED TO THE PARENTS' ACCOUNT.